Link2eLearning Library

Use the above drop-down menu to toggle the page language and to view courses currently available in that language.
If you are interested in a course that is not available in your language of choice please contact us at info@link2elearning.com.
Safety Basics for Workers
A Guide to Empathy at Work
Asthma, Allergies and Anaphylaxis
Bill 157 - Keeping Our Kids Safe at School
Bullying Prevention and Positive School Climate (Ontario)
Concussion Awareness, Prevention and Action
Confined Space Awareness
Customer Service Standard Orientation
Diversity, Equity, and Inclusion: Foundations
Driver Safety
Fire Safety
Hand Hygiene (General)
Hand Hygiene for Healthcare
Health and Safety Awareness for Ontario Workers
Health and Safety Awareness for Workers (National)
Heat Stress Prevention
Human Rights Climate Within Schools
Integrated Accessibility Standards Orientation
Ladder Safety
Lead Pipe Flushing for Safe Drinking Water
Managing Workplace Hazards
Office Health and Safety
Pandemic Influenza Planning
PPE Selection, Use and Care
Prevalent Medical Conditions Module 1
Prevalent Medical Conditions Module 2
Respiratory Protection Program
Sabrina's Law
Slips, Trips and Falls
Spill Response
Suicide Management In the School Setting
WHMIS (GHS) Introduction
WHMIS (GHS) Refresher
Working at Heights (Ontario)
Workplace Electrical Safety (CSA Standard Z462) & Arc Flash Awareness
Workplace Ergonomics
Workplace Housekeeping
Workplace Violence and Harassment for Workers (for Ontario Workplaces)
Workplace Violence Awareness for Health Care Services
Workplace Violence Awareness for School Board Employees
Workplace Violence Awareness for Workers (Nationwide)
Workplace Violence Awareness for Workers (Ontario)
Technical
Leadership
Joint Health and Safety Commitee Members
Federal Workplace Specific
All Courses

A Guide to Empathy at Work

Language : English Duration : 20 minutes

Empathy — the ability to understand and share other people’s emotions — is critical in the workplace. Customers want to feel appreciated for their business and acknowledged when they have a problem. Employees want to feel valued and for their coworkers and managers to notice when they’re happy or in distress.

By taking this course participants will:

  • Learn what empathy is and why it’s an essential business skill
  • Discover how to communicate with empathy and overcome roadblocks
  • Work on strategies to help build empathy.