According to Statistics Canada, workplace violence has increased nearly 40% in ten years. An estimated 356,000 violent incidents took place in 2004, of which 71% of them occurred in the workplace. Violence that occurs in the workplace is often perceived as an event that involves a physical altercation; however, workplace violence has broadened to include a situation that is verbal, written or progressing over time. It can also include harassment, threatening behaviour and incidents that do not necessarily occur in the traditional workplace

This online course outlines the key components of how harassment, violence and domestic abuse can enter the workplace and what workers can do to minimize the risk. It uses the newest amendments to the Ontario Occupational Health and Safety Act (Bill 168) as key reference points. 

*** NOTE:  This course is designed to be specifically relevant to Ontario workplaces.

Who Should Take This Course?
All workers and employers.

Course Outline
Upon completing this course participants will learn about:

• Definitions and legislation related to both workplace harassment and workplace violence
• Strategies to address harassment in the workplace
• Various types of workplace violence
• The impact of violence in the workplace
• Domestic violence in the workplace – what it is and steps to help minimize the risk
• Work refusals – as it relates to workplace violence.